Clerical Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeClerical Full time $55,000 - $71,300

About the Role

We are seeking a skilled and enthusiastic individual to join our team as a Clerical Support Officer in Strathfield. As part of this role, you will be responsible for providing high-quality frontline customer service, responding to enquiries and issues, and undertaking administrative tasks.

Main Responsibilities:

  • Provide clear and concise information to customers to promote a positive and professional image.
  • Assist with enquiries and issues using effective problem-solving strategies and take responsibility for resolution or escalation.
  • Undertake accurate and timely entry of all data, including information.
  • Perform general office support duties, such as word processing, photocopying, filing, document distribution, room bookings, fleet allocation, and operation of office equipment.
  • Support Skills Team strategies and produce basic reports from systems as required.

Requirements:

  • Excellent written and verbal communication skills.
  • Administrative skills, knowledge, and experience.
  • Able to balance competing demands and expectations of the position while maintaining optimal service provision.
  • Previous experience in a high-volume and fast-paced environment.

About the Company

We are a major service provider striving to deliver a consistent and innovative experience within the development of New South Wales government. Our goal is to provide exceptional service to our customers and stakeholders.

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