Clerical Assistant

1 week ago

Sydney, New South Wales, Australia beBeeCustomerFocused Full time $45,000 - $65,000

Job Summary:

Clerical Assistant - Afternoon Shift

We are seeking a detail-oriented and customer-focused Clerical Assistant to join our team. This role will provide administrative support, manage patient records, and ensure seamless communication between patients, doctors, and medical professionals.

Key Responsibilities:
  • Provide exceptional customer service by greeting patients at the front desk, handling incoming telephone calls, and responding to queries in a timely and professional manner.
  • Manage radiology exam bookings efficiently, ensuring accurate scheduling and minimal wait times for patients.
  • Perform general clerical duties such as data entry, filing, and maintaining organized records.
  • Efficiently manage patient records, ensuring accuracy and up-to-date information is maintained at all times.
  • Maintain courteous communication with other receptionists, referring doctors, and medical professionals through phone, email, or in-person interactions.
  • Handle billing and banking tasks related to Medicare, DVA, health funds, and work cover, ensuring prompt payment and minimal errors.
Benefits and Wellbeing:
  • Access to an e-learning platform with courses and learning paths to enhance your skills and knowledge.
  • A dedicated Employee Assistance Program to support your physical and mental wellbeing.
  • A Fitness Passport to access fitness centres across Australia at a subsidized rate.
  • Opportunities for career growth and development within our network of healthcare providers.

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