
Office Liaison Specialist
3 days ago
CSE Crosscom is a leading supplier and integrator of telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.
We design, supply, and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. CSE Crosscom is part of the CSE Global Group of Companies, operating in over 20 countries and listed on the Singapore Stock Exchange.
The RoleIn this opportunity, your role will work between being a first point of contact for visitors and clients coming into the branch, directing phone inquiries to the most appropriate contact and general administration supporting the Sales and Operations team to create efficiencies in the office.
- Process customer purchase orders.
- Process sales - credit card transactions.
- Liaise with customers and generate quotations.
- Filing.
- Adhoc administration duties – including ordering office supplies.
- Service administration, organising stock transfers, assisting with customer bookings.
As a key member of the team, you will meet and greet customers as they visit, ensuring a welcoming first impression. You will work with incoming calls to problem solve or direct their call to the most relevant point of contact in a friendly and consistent manner.
Required Skills and QualificationsTo be successful in this role, you will require:
- A positive team orientated attitude, with a willingness to help others.
- Excellent customer service skills, both face to face and over the phone.
- Intermediate MS office skills, (Outlook, Word, Excel).
- Ideally 2-3 years in an office like environment, either in reception/administration or customer service.
- Current drivers licence Cert 3 in Business Administration or experience with Service Based Accounting software – highly desirable.
In return, we can offer you an excellent opportunity to grow your career, with stability and personal development options. You will become familiar with all aspects of the business and be encouraged to develop from the team and management.
We offer a competitive salary, numerous HR benefits and a strong team environment with a social but busy work environment.
At CSE, we are committed to creating a supportive and inclusive work environment where all employees can thrive, which are reflected in our values.
If you are a motivated and driven individual who is willing to put in the effort to succeed, we encourage you to apply.
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