Fuel Station Customer Experience Specialist

1 day ago

Melbourne, Victoria, Australia beBeeCustomerService Full time
Customer Service Representative

We're seeking enthusiastic individuals to join our frontline team at a modern retail site. If you're passionate about delivering exceptional customer experiences and creating memorable interactions, we'd love to hear from you.

  • This is a fantastic opportunity for those who enjoy working in a fast-paced environment, promoting products and engaging with customers to drive sales and satisfaction.

About the Role:

  1. Deliver brilliant customer service by greeting customers, responding to queries, and resolving issues promptly and professionally.
  2. Promote products and services effectively, providing information on features, benefits, and availability.
  3. Operate point of sale systems accurately and efficiently, processing transactions and handling customer payments.
  4. Maintain a safe and clean working environment at all times, adhering to health and safety protocols.
  5. Assist with fuel and stock deliveries, ensuring efficient receipt and storage of goods.

What You'll Bring:

  • A previous retail or customer service background is highly desirable, as is experience working in a fast-paced, dynamic environment.
  • Excellent communication and interpersonal skills are essential for success in this role, along with a confident and energetic approach to each shift.
  • A proactive attitude, problem-solving abilities, and strong attention to detail will enable you to thrive in this position.
Benefits
  • Competitive pay rates, including penalty rates for weekends, late nights, and public holidays + superannuation.
  • Team fuel discount when filling up at our sites.
  • Access to exclusive discounts and cashback offers from over 1,000 retailers.
  • Employee wellbeing programs, including free counselling and flu vouchers.
  • Parental leave options and additional family support initiatives.
  • Career growth opportunities within our expanding national network.
About Us

We're part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Our Australian presence has been growing since 2019, focusing on delivering modern retail experiences that combine fuel, fresh food, coffee, and convenience with exceptional service.

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