Service Improvement Specialist

1 week ago

Melbourne, Victoria, Australia beBeeImprovement Full time $90,000 - $120,000

We are seeking a highly motivated Service Improvement Specialist to join our team. The role will involve working closely with program managers, improvement advisors and staff to develop and deliver innovative service improvements that ensure timely quality care for patients and a positive experience for consumers and staff.

The successful candidate will be an integral member of the Service Improvement Team, working collaboratively with colleagues, consumers and other key stakeholders to implement our improvement methodology and achieve desired results.

  • Tertiary qualifications in a health discipline or related field
  • Demonstrated experience implementing effective improvement initiatives in a healthcare or related sector while maintaining continuous services
  • Proven track record in motivating teams to successfully deliver improvement outcomes and innovative service change
  • Demonstrated experience working collaboratively with consumers, carers and community to improve services through meaningful engagement
  • Proven track record in stakeholder engagement, building relationships and strategic partnerships, and communicating effectively at all levels

Your reward will be working in a collaborative environment that provides opportunities for ongoing training and development. Your benefits include salary packaging and employee assistance programs.

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

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