Resolution Specialist

5 days ago


Melbourne, Victoria, Australia beBeeresolution Full time $100,000 - $120,000

About This Role

We are seeking a Resolution Specialist to join our team, responsible for handling external dispute resolution complaints in a timely and professional manner. The ideal candidate will have strong logic and investigative skills, with experience working in the Financial Services industry.

The successful candidate will be responsible for ensuring all EDR complaints are registered, acknowledged, investigated, and responded to within legislated timeframes. They will also work closely with Compliance & Risk teams to identify potential breaches of legislation and implement process enhancements to prevent future issues.

To succeed in this role, you will require:



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