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Workspace Experience Coordinator

2 months ago


Brisbane, Queensland, Australia Hub Australia Full time
About Hub Australia

Hub Australia is a leading provider of premium workspaces, business networks, and services across 15 locations in Australia. As a Certified B-Corporation and certified carbon-neutral organisation, we are committed to making a positive impact on society and the environment.

Job Title: Workspace Experience Coordinator

We are seeking a highly motivated and customer-focused individual to join our team as a Workspace Experience Coordinator. In this role, you will be responsible for creating a seamless and personalized experience for our members and guests.

Key Responsibilities:
  • Manage the day-to-day operations of our clubhouse, including preparing beverages and maintaining a high level of customer service.
  • Organize and execute workplace events, ensuring seamless execution and guest satisfaction.
  • Conduct regular inventory checks and assist with administrative duties, such as responding to member queries and managing booking requests.
  • Assist with aspects of our workspace's day-to-day operations, including opening and closing procedures and conducting space checks.
Requirements:
  • 1-2 years of experience in a high-volume, customer-facing role in hospitality, retail, or a similar service-oriented industry.
  • Excellent problem-solving skills and a positive outlook, with the ability to thrive in a dynamic and fast-paced setting.
  • IT/Tech savvy to assist with common technical issues faced by members and guests.
What We Offer:
  • A stable Monday to Friday corporate schedule, with a 9-day fortnight for a better work-life balance.
  • The opportunity to work with a Great Place to WorkTM certified organization.
  • A comprehensive wellness program and lifestyle fund, as well as birthday leave and paid volunteer leave.
  • Personalized training and professional development opportunities to help you grow your career.

We are committed to building a diverse, inclusive, and equitable workplace, and we encourage applicants from all backgrounds, identities, abilities, and experiences to apply.