Customer Experience Research Specialist

6 days ago

Melbourne, Victoria, Australia beBeeResearch Full time $55,000 - $65,000

Job Description:

We are seeking a skilled Customer Experience Research Specialist to join our team. In this role, you will be responsible for designing and managing customer experience research programs to drive business growth.

As a Customer Experience Research Specialist, you will work closely with cross-functional teams to develop and implement research studies that provide actionable insights to enhance customer experiences.

You will also be responsible for analyzing data from various sources, including surveys, focus groups, and social media, to identify trends and areas for improvement.

The ideal candidate will have a strong background in market research, excellent analytical skills, and the ability to communicate complex findings to non-technical stakeholders.

Required Skills and Qualifications:

  • Experience in designing and implementing customer experience research programs
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills
  • Ability to work collaboratively with cross-functional teams
  • Knowledge of market research methods and tools

Benefits:

  • Opportunity to work on exciting customer experience research projects
  • Collaborative and dynamic work environment
  • Professional development opportunities

Others:

  • We are an equal opportunities employer and welcome applications from diverse candidates
  • Only applicants who meet the minimum requirements will be contacted for an interview

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