Youth Support Team Lead

3 weeks ago


Rockhampton, Queensland, Australia Lifestyle Solutions Full time
About the Role

We are seeking a highly skilled and experienced Youth Support Manager to lead our team of support workers in providing therapeutic care to children and young people in our out of home care services.

Key Responsibilities
  • Provide support, supervision, and coaching to the team of Therapeutic Youth Workers
  • Manage and maintain rosters and appropriate staffing levels
  • Coordinate and monitor the implementation of documentation, plans, and reviews
  • Ensure quality life story work by the Therapeutic Youth Workers
  • Manage informal and formal complaints and feedback
  • Ensure mandatory internal and external reporting occurs
About You

We are looking for an individual with relevant management experience of children and young people in out of home care who have a disability and/or complex care needs due to trauma-based backgrounds.

You will have experience managing staff who regularly face crisis situations in the course of their work and knowledge and experience to work within the relevant legislation, out of home care standards, policies, and procedures.

You will also have the capacity to apply culturally appropriate practices with Aboriginal and culturally and linguistically diverse communities and excellent oral and written communication and demonstrated administration skills and computer literacy.

We offer a competitive salary packaging option, crisis and incident support, and opportunities for career advancement.



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