Workforce Engagement Officer

3 days ago

Bendigo, Victoria, Australia beBeeEngagement Full time $90,580 - $96,939

Job Summary

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We are seeking a dedicated and skilled professional to join our team as a Workforce Engagement Officer. This exciting opportunity will see you working closely with our stakeholders to deliver Australian Government-funded skills and employment programs.

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About the Role

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The Workforce Australia Provider Support Division is responsible for the frontline delivery of skills and employment programs, as well as place-based strategies that help ensure employers have access to skilled workers.

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Main Responsibilities

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  • Review the performance of employment service providers, draw evidence-based conclusions, and offer honest advice to support quality service monitoring.">
  • Collect information from various sources, use your experience to identify key factors, and communicate insights clearly and confidently.">
  • Build strong relationships with team members and stakeholders, respect and leverage their expertise to support departmental goals.">
  • Understand broader factors that affect team objectives, track progress, manage priorities, and find innovative ways to improve outcomes and solve problems.">
  • Work collaboratively with others, value diverse perspectives, share knowledge, and keep the team informed. Offer support when needed.">
  • Record and share local labour market insights, connect day-to-day tasks with the department's mission, and contribute ideas to policy and program development.">
  • Investigate complex issues in service delivery and provider operations, seek feedback, and escalate matters when necessary.">
  • Support branch activities and demonstrate behaviours that promote a positive and inclusive work environment.">
  • Some domestic travel may be required, including overnight trips.">
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Required Skills and Qualifications

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To be successful in this role, you will need:

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  • A Year 12 qualification or equivalent and/or relevant experience in program delivery or stakeholder engagement.">
  • Proficiency in Microsoft programs.">
  • A driver's licence is essential.">
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Benefits

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This role offers a range of benefits, including the opportunity to work with a dynamic team, contribute to shaping the employment landscape, and develop your skills and expertise.

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How to Apply

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Please submit your application, including your Curriculum Vitae and contact details for two referees, via eRecruit.

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