Business Development Consultant

1 day ago

Chermside, Queensland, Australia beBeeCustomer Full time $90,000 - $120,000
Telecare Solutions Specialist

About Us

Tunstall is the market leader of telecare solutions, providing assistive technologies that aid people with additional needs to maintain their independence, confidence, and ability to live safely in their own homes.

What We Do

  • We deliver emergency medical devices and 24/7 call centre support to clients and their families.
  • We offer hybrid working opportunities for motivated professionals who have suitable home equipment.

Purpose of the Role

The Telecare Solutions Specialist is responsible for managing and maintaining current key accounts, generating business within assigned accounts, and creating new business opportunities. They maintain knowledge and awareness of Tunstall products, services, and pricing structures to determine how best to service and motivate key accounts.

Responsibilities

  1. Be a first point of contact for Tunstall's key client groups.
  2. Develop long-term relationships and build rapport with new and existing clients.
  3. Pursue new business opportunities throughout Australia.
  4. Respond to emails and calls promptly, providing outstanding customer service.
  5. Work closely with internal teams and across departments to ensure delivery requirements are met according to customer expectations.

Experience and Requirements

To be successful in this role, you will need:

  • Proven experience in sales and customer service.
  • A good understanding of CRM's and ability to utilise CRM effectively in a sales driven organisation.
  • Excellent communication and interpersonal skills with strong influencing and negotiating skills.
  • Technically competent and able to learn new technologies, products, and systems relevant to the role.
  • Previous experience in a health or aged care environment is highly regarded.

Diversity and Inclusion

We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. At Tunstall, you'll find a place where you're valued and celebrated for being yourself.

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