Frontline Customer Service Representative
6 days ago
This is an exciting opportunity to join our team as a Frontline Customer Service Representative. As the first point of contact for our community, you will be providing exceptional customer service and administrative support to ensure effective business processes.
The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering high-quality service.
About the Role- Provide reliable administrative support to technical and professional staff
- Handle and resolve customer service enquiries and complaints
- Compile data, prepare and distribute reports
- Maintain and ensure accuracy of systems, registers and databases
- Administrative tasks such as word processing, desktop publishing, and data input
- Customer service and relations management
- Data analysis and reporting
- Database management and maintenance
- Certificate III Business Administration or equivalent qualifications or experience
- Advanced competence in Microsoft Office Software
- Class C Driver's Licence
- Previous experience in using Authority Systems (desirable)
- Casual position with hourly rate from $42.9921 to $46.3914 per hour (inclusive of casual loading)
- Training Courses + Professional Development
- 40% discount on yearly Aquatic and Fitness Centre membership for staff and families at local facility
- Access to Employee Assistance Program (EAP) for employees and their immediate family
We are a progressive local government area located in the beautiful Upper Hunter Valley. Our council is at the centre of renewable energy transition and innovation, offering a great place to grow your career and be part of something bigger.
-
Frontline Service Coordinator
1 week ago
Muswellbrook, New South Wales, Australia beBeeCustomerService Full time $36,464 - $39,347Job Title: Frontline Service CoordinatorThe Frontline Service Coordinator plays a pivotal role in ensuring that our community receives exceptional customer service. This is an exciting opportunity to make a real difference and contribute to the success of our organisation.This position involves providing high-quality frontline customer service, responding to...
-
Frontline Support Specialist
2 weeks ago
Muswellbrook, New South Wales, Australia beBeeAdministration Full time $42,921 - $46,191Job DescriptionThe role of the Administration Officer is to provide frontline customer service and administrative support. The officer will be responsible for handling enquiries, resolving complaints, and providing reliable administrative support to technical and professional staff.Key Responsibilities:Provide word processing, desktop publishing, data input,...
-
Customer Service Representative Trainee
2 weeks ago
Muswellbrook, New South Wales, Australia Zeal Futures Pty Full timeOverviewCustomer Service Representative Trainee – MuswellbrookYou will complete a Certificate IV in Business - Customer Engagement qualification over 24 months through formal training with an RTO and practical on-the-job experience with Zeal Futures and Service NSW.Throughout your formal training and practical experience in the workplace, you will have the...
-
Service Excellence Representative
1 week ago
Muswellbrook, New South Wales, Australia beBeeCustomer Full time $69,131 - $91,365**Job Title:** Service Excellence RepresentativeAre you passionate about delivering exceptional customer experiences?We are seeking a highly skilled and motivated individual to join our team as a Service Excellence Representative.We offer competitive hourly rates ranging from $41.74-$45.04, plus 11.5% superannuation, ensuring a rewarding compensation...
-
Customer Experience Officer
1 week ago
Muswellbrook, New South Wales, Australia Muswellbrook Shire Council Full time**About the position**The Customer Experience Officer provide the highest level of frontline customer service to the community, and perform administrative tasks to ensure effective business processes. The Customer Experience Officer position is responsible for positively representing Council's brand and improving relationships with the community via a range...
-
Trainee Customer Service Representative
2 weeks ago
Muswellbrook, New South Wales, Australia beBeeCustomerEngagement Full time $45,000 - $80,000About the RoleWe are seeking a highly motivated Trainee to join our organization and complete a Certificate IV in Business - Customer Engagement qualification over 24 months.The role involves providing services in a timely, accurate, and efficient manner.You will undertake administrative work to support service delivery and build strong customer...
-
Customer Experience Officer
1 week ago
Muswellbrook, New South Wales, Australia Muswellbrook Shire Council Full time**About the position**The Customer Experience Officer provide the highest level of frontline customer service to the community, and perform administrative tasks to ensure effective business processes. The Customer Experience Officer position is responsible for positively representing Council's brand and improving relationships with the community via a range...
-
>Administration Officer
2 weeks ago
Muswellbrook, New South Wales, Australia beBeeCustomerService Full time $42,592 - $47,691Job Title: Customer Service Representative">Job Description:">The customer service representative will provide exceptional support to the community by delivering high-quality frontline services and reliable administrative support.">This role may be deployed across various departments to ensure effective business processes.">Key Responsibilities:">">Provide...
-
Office Support Professional
3 days ago
Muswellbrook, New South Wales, Australia beBeeAdministration Full time $41,740 - $45,280Job OpportunityWe are seeking an experienced Administrative Officer to provide frontline customer service and support our business processes.
-
Customer Experience Ambassador
6 days ago
Muswellbrook, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000Transform Lives with Exceptional Customer ServiceAbout the RoleWe're seeking an exceptional individual to provide a seamless customer experience. As a key representative of our organization, you'll empower customers to transform their telecommunications experience by identifying their needs and providing tailored solutions.Every day is different in this...
