Customer Experience Officer

2 weeks ago

Muswellbrook, New South Wales, Australia Muswellbrook Shire Council Full time

**About the position**

The Customer Experience Officer provide the highest level of frontline customer service to the community, and perform administrative tasks to ensure effective business processes. The Customer Experience Officer position is responsible for positively representing Council's brand and improving relationships with the community via a range of face to face and online channels.

**About Muswellbrook**

Muswellbrook Shire is one of NSW's most dynamic local government areas. For over four decades it has been at the heart of the State's energy industry, and we are now on the transition to being a renewable energy hub. We have the two largest thoroughbred horse studs in the southern hemisphere, a healthy viticulture industry, and a large part of the world heritage listed Blue Mountains National Park within the Shire. We are also central to Newcastle, Tamworth and Dubbo.

Muswellbrook Shire Council is a vibrant workplace with a commitment to excellence in all facets of its operations, and we are committed to employee welfare and development.

**About you**
- Certificate III Business Administration or other equivalent qualifications or experience.
- Advanced competence in the use of Microsoft Office Software.
- Class C Drivers Licence.
- Demonstrated experience and/or capability to deliver the Job Specific Key Accountabilities (outlined in the Position Description).
- Demonstrated Fundamental Level key capabilities as defined in the Key Capabilities Table (outlined in the Position Description).
- Previous experience in using Civica's Authority System (desirable).

**We offer**
- **Casual** with an hourly rate from $41.7400 to $45.0404 per hour (inclusive of casual loading) (depending on qualifications, skills and experience), plus 11.5% superannuation
- 40% discount on yearly Aquatic and Fitness Centre membership for staff and families at local facility (conditions apply)
- Access to EAP program for employees and their immediate family

**Further information and to apply**

**The Welcome Experience : Muswellbrook Shire Council (nsw.gov.au)

  • Customer Experience Officer

    2 weeks ago

    Muswellbrook, New South Wales, Australia Muswellbrook Shire Council Full time

    **About the position**The Customer Experience Officer provide the highest level of frontline customer service to the community, and perform administrative tasks to ensure effective business processes. The Customer Experience Officer position is responsible for positively representing Council's brand and improving relationships with the community via a range...

  • Customer Experience Ambassador

    2 weeks ago

    Muswellbrook, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    Transform Lives with Exceptional Customer ServiceAbout the RoleWe're seeking an exceptional individual to provide a seamless customer experience. As a key representative of our organization, you'll empower customers to transform their telecommunications experience by identifying their needs and providing tailored solutions.Every day is different in this...

  • Sales and Customer Experience Specialist

    2 weeks ago

    Muswellbrook, New South Wales, Australia beBeeCustomer Full time $59,000 - $77,000

    About the Role:We are seeking a talented and customer-focused individual to join our team as a Sales & Service Representative. As a key member of our retail team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide genuine service and create moments that matter with customersUse...

  • Help Deliver Great Customer Experiences

    2 weeks ago

    Muswellbrook, New South Wales, Australia beBeeCustomerService Full time $47,100 - $72,900

    About the RoleWe're seeking a dynamic individual to join our team in a role that's all about delivering exceptional customer experiences and taking pride in their work.This is an exciting opportunity to be part of a diverse and inclusive team where everyone's unique contributions are valued.As a member of our team, you'll play a key role in ensuring our...

  • Administration Officer

    2 weeks ago

    Muswellbrook, New South Wales, Australia Muswellbrook Shire Council Full time

    **About the position**The Administration Officer will provide the highest level of frontline customer service to the community, and reliable administrative support to ensure effective business processes. This position may be deployed across Council's Customer Service and/ or Administration Units.**About Muswellbrook**Muswellbrook Shire is one of NSW's most...

  • Finance Officer

    2 weeks ago

    Muswellbrook, New South Wales, Australia Muswellbrook Shire Council Full time

    **About the position**The Finance Officer - Treasury and Collections role will collect on designated outstanding accounts, maintain good customer relations with Council's internal and external customers, as well as bank reconciliation. This role will focus on treasury and financial tasks relating to fleet in addition to supporting payroll and Accounts...

  • Administration Officer

    3 weeks ago

    Muswellbrook, New South Wales, Australia Muswellbrook Shire Council Full time

    Join to apply for the Administration Officer - Casual role at Muswellbrook Shire Council The Administration Officer will provide the highest level of frontline customer service to the community, and reliable administrative support to ensure effective business processes. This position may be deployed across Council's Customer Service and/ or...

  • Frontline Customer Service Representative

    1 week ago

    Muswellbrook, New South Wales, Australia beBeeCustomerService Full time $429,921 - $469,914

    Job OverviewThis is an exciting opportunity to join our team as a Frontline Customer Service Representative. As the first point of contact for our community, you will be providing exceptional customer service and administrative support to ensure effective business processes.The ideal candidate will have excellent communication skills, a positive attitude,...

  • Office Support Professional

    1 week ago

    Muswellbrook, New South Wales, Australia beBeeAdministration Full time $41,740 - $45,280

    Job OpportunityWe are seeking an experienced Administrative Officer to provide frontline customer service and support our business processes.

  • Sales Experience Ambassador

    2 weeks ago

    Muswellbrook, New South Wales, Australia beBeeCustomer Full time $48,000 - $72,000

    Join our Retail Team at Supercheap Auto">We are seeking a talented Retail Team Member to join our passionate and energetic team in Muswellbrook, NSW. If you have great retail experience and customer service skills, we want to hear from you!">At Supercheap Auto, we don't just sell products; we inspire our customers to get the most out of their leisure time....