Accommodation Operations Director
3 weeks ago
About SummitCare
SummitCare, a leading provider of aged care services in Sydney and Newcastle, seeks an Accommodation Operations Director to oversee the management of our facilities. As a highly motivated and experienced professional, you will be responsible for ensuring the smooth operation of our properties.
Salary: AU$120,000 - AU$150,000 per annum
Key Responsibilities:
- Catering management
- Laundry management
- Property management
- Work, Health and Safety champion
- Recruitment of staff
- Shift management
- Reporting responsibilities
- Strong Finance experience in aged care
- Ensuring legislative compliance
- Managing the admin team
- Excellent customer service and sales background
- Occupancy management, meet with family, schedule tours and discuss admission requirements
- Room presentation, managing housekeeping and maintenance of the home
Requirements:
- Minimum 5 years proven leadership experience in health, particularly client/case management, quality management, incident management and resolution
- Working in an Aged care environment
- Knowledge of the changing environment in the health sector, including funding, supplier market and emerging trends in service delivery
- Exemplary customer service skills. Demonstrated experience in holistic customer care needs, team development, delegation and mentoring skills
- An understanding of, and commitment to, continuous quality improvement and organisational change
- Ability to meet deadlines; handling volumes of competing priorities and confidential matters whilst displaying discipline, discretion and integrity
- Highly developed organisational skills, ability to maintain attention to detail whilst multi-tasking
- A high level of computer literacy with extensive experience in Microsoft Office and electronic data management systems
- Excellent analytical skills with the ability to interpret data and prepare reports using clear, concise language that is appropriate for the intended audience
- Commercial acumen to develop strategies that create business growth
- Excellent verbal and written communication skills, particularly in dealing with sensitive information and adverse events
- Participate in networking and regularly undertake continuous professional development
- Demonstrate an understanding workplace health and safety
- Ability to thrive in a fast-paced and challenging environment
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