Digital Mail Management Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeMail Full time $76,696 - $81,802

The National Queue Officer role involves overseeing the processing of digitised mail, classification, and IT system management.

Key Responsibilities
  • Ensure accurate mail processing and classification
  • Develop advanced knowledge of the end-to-end IT system
  • Reconcile mail-related issues with attention to detail
  • Suggest innovations and solutions for IT issues
  • Coordinate IT releases with stakeholders
  • Deliver training to new staff on processes and procedures
  • Maintain quality assurance for digital mail
  • Handle physical mail, including returns to sender

For this position, we require a high level of written communication skills and proficiency in Excel. A good understanding of records management principles is also necessary.

This is an exciting opportunity to join our team and contribute to delivering excellent customer service through efficient mail processing and management.

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