
Customer Service Expert
3 days ago
We are seeking an experienced professional to provide exceptional service and support to our valued customers.
About the Role:
- To deliver a high-quality customer experience by engaging in conversations, identifying opportunities to offer tailored financial solutions, utilizing technology and digital platforms, and collaborating with colleagues to achieve business objectives.
- Demonstrating strong sales and service skills, cash handling expertise, a commitment to ongoing learning, adaptability in a dynamic work environment, and a genuine passion for helping others.
Key Skills and Qualifications:
- Proven track record in sales and customer service
- Cash handling experience
- Able to learn and adapt quickly
- Excellent communication and interpersonal skills
- Aptitude for technology and digital platforms
Benefits Package:
- A supportive and inclusive workplace culture
- Competitive remuneration package
- Wellbeing days and flexible working arrangements
- Product concessions and paid parental leave
- Study assistance and corporate uniform
- Investment in ongoing learning and professional growth
About Us:
We are a leading member-owned bank dedicated to providing simple, competitive, and authentic banking services. Our purpose is to empower our members and communities to thrive through exceptional service and innovative solutions.
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