Senior Guest Services Manager

1 day ago

Newcastle, New South Wales, Australia beBeeLeadership Full time $60,000 - $80,000
Job Opportunity

As a Front Office Supervisor, you will oversee front desk operations and lead a dedicated team to deliver exceptional service.

Key Responsibilities
  • Manage daily front office activities
  • Ensure seamless guest check-in and check-out processes
  • Handle guest inquiries and concerns efficiently
  • Supervise front office staff and direct reports
  • Maintain accurate financial records
  • Build relationships with stakeholders
  • Monitor property appearance and cleanliness
Requirements
  • Proven experience as a Guest Service Agent or supervisor
  • Familiarity with RMS systems
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal abilities
  • Flexibility in scheduling
  • First Aid certification (desired)
About the Role

This is an exciting opportunity to work in a dynamic hospitality environment. As a Front Office Supervisor, you will be responsible for overseeing front desk operations, ensuring a seamless guest experience, and leading a dedicated team to deliver exceptional service.

Benefits

Working in a fast-paced environment with opportunities for career growth and development. You will have the chance to work with a diverse team and build relationships with stakeholders.

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