Salesforce Consultant

4 weeks ago

Sydney, New South Wales, Australia MTC Recruitment Full time
About Us

MTC is a social enterprise that empowers individuals to overcome barriers and achieve meaningful work through employment, mentoring, and training programs.

We support over 20,000 people across NSW, ACT, and QLD, providing new skills, confidence, and opportunities for those who are vulnerable and experiencing disadvantage.

About the Role

We are seeking a proactive Salesforce Consultant to join our IT team in Marrickville. The successful candidate will analyze, plan, build, test, implement, and optimize MTC Australia's applications, systems, and business processes to meet internal and external customer requirements.

Key responsibilities include:

  • Collaborating with business stakeholders to assess new requirements and identify opportunities for technology-driven solutions.
  • Requirements analysis, solution design, and hands-on implementation of business applications and platforms.
  • Implementing automation into existing business and system processes.
  • Designing and building systems/data integration flows using ETL techniques.
  • Providing business intelligence and data insights on business performance and strategic opportunities.
About You

To be successful in this role, you must have:

  • Relevant tertiary qualifications (preferably Business/IT related) and/or extensive experience as a business/systems/technical analyst with demonstrated experience working on large technology platform implementation and optimization projects.
  • Experience working with a broad range of IT systems across both on-premises and cloud-based environments.
  • Highly developed communication and interpersonal skills with the ability to forge effective partnerships with a wide range of key stakeholders and effectively present technical information to non-technical users.
  • Strong project and change management skills, with the ability to appropriately apply common project management tools (e.g. Jira, MS Project) and frameworks (including agile and waterfall).
  • Experience in the not-for-profit sector is highly desirable.
Technical Requirements

The successful candidate will have:

  • Backend configuration of data objects, fields, process flows, and triggers within an enterprise CRM, with Salesforce experience highly desirable.
  • Designing and implementing systems integration processes utilizing ETL tools and API connectivity platforms (e.g. Talend, SSIS, MuleSoft).
  • Extensive experience working with SQL platforms (e.g. SQL Server, MySQL), including stored procedure development.
  • Experience working with Business Intelligence & Analytics platforms and technologies (e.g. Power BI, SSRS, Qlikview, Tableau).
Why Choose Us

At MTC, you will have the opportunity to make a positive and lasting impact on someone's life. We are an equal opportunity employer, and our diverse and inclusive environment welcomes Aboriginal and Torres Strait Islander peoples and people with lived experience of disability.

We offer a range of benefits, including salary packaging and incentives, employee assistance programs, career and development opportunities, education assistance, recognition and reward schemes, flexible working arrangements, paid parental leave, and two Me Days annually.

Join us in making a difference to your community and learn more about MTC and our opportunities at www.mtcaustralia.com.au.

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