Resolving Complex People Matters Specialist

3 days ago

Hobart, Tasmania, Australia beBeeInvestigation Full time
Job Description

This is an exciting opportunity to join our team as a Complex Case Specialist. As a key member of our Workplace Relations team, you will play a crucial role in resolving complex people matters.

The successful candidate will have expertise in workplace investigations and complex case management, with a strong background in human resource management or a related field. They will be responsible for leading and managing complex workplace investigations, ensuring fairness, confidentiality, and alignment with our values.

The ideal candidate will have excellent analytical and communication skills, with the ability to provide clear findings and recommendations to senior management. They will also have experience working in government or large, complex organizations, with a strong understanding of legislation, policies, and guidance.

As a Complex Case Specialist, you will work collaboratively with senior leaders and diverse teams to drive positive people outcomes. You will enjoy flexible hybrid work options, supporting work-life balance and contributing to a values-driven organization.

Key Responsibilities:

  • Lead and manage complex workplace investigations into misconduct, bullying, harassment, discrimination, and other sensitive matters.
  • Undertake evidence-based analysis and prepare clear findings and recommendations.
  • Collaborate with Centres of Excellence and key stakeholders across the organization to draw on subject matter expertise and support effective resolution of cases.
  • Maintain accurate records and case documentation throughout the lifecycle, ensuring timely administration, reporting, and confidential communication with all parties.

Requirements:

  • Bachelor's degree (or equivalent experience) in Human Resource Management, Business Management, Industrial Relations, Employment Law, or a related discipline.
  • Specialized workplace investigation qualifications and at least five years' experience conducting workplace or regulatory investigations.
  • Proven ability to research, interpret, and apply legislation, policies, and guidance in ambiguous situations.
  • Strong judgment, independence, and risk-based decision-making in handling complex cases.
  • Excellent written, verbal, and interpersonal skills, including influencing, negotiation, and managing sensitive or high-conflict situations.

Benefits:

  • Flexible hybrid work options.
  • Opportunity to contribute to a values-driven organization.
  • Chance to collaborate with senior leaders and diverse teams.

Other Opportunities:

  • Professional development and growth opportunities.
  • Collaborative and inclusive work environment.

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