Manager People Connect

The Team:

The People Services Branch provides the operational and business functions of People and Culture (P&C) to the Department of Health, including assistance and advice (through People Connect), data analytics, payroll, and recruitment services.

People Connect serves as the primary P&C point of contact for internal and external stakeholders who are seeking further information, advice or support. The People Connect service provides timely, consistent advice across a wide range of queries and supports an integrated, client-centred experience.

The Role:

The primary purpose of the Manager People Connect role is to:

• Provide operational and strategic direction and leadership to the statewide People Connect Team who perform a range of people service activities, including maintaining the self-service portal, Advice Line, and escalated matters before redirection to relevant Centres of Expertise.
• Proactively manage cases and ensure matters are resolved or referred by the team within agreed timeframes.
• Identify and implement opportunities for service delivery improvement in all areas of operations including resource management, building skills and capabilities in the team, and continuously improving processes, systems and the knowledge base.
• Contribute to projects focused on process improvement, policy review, and data integrity.
• Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
  
  

Why Tasmania

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania's public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment:

Permanent full time, day worker position, working 76 hours per fortnight, commencing as soon as possible.

• notwithstanding hours to be negotiated with the successful applicant.
  
  

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $139,470 to $148,863 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022
  
  

Benefits Available To Eligible Candidates

• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
  
  

More information about our Employee Benefits can be found here

Eligibility:

Applicants should note the following criteria are desirable:

• Formal Qualification in Human Resources or equivalent experience
• At least 5 years previous HR Specialist experience ideally in a shared services environment
  
  

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• 528401 Manager - People Connect Band 8 (February 2025) CSU (1).docx
  
  

Application Guide:

• Department of Health - Applicant Guide Sep 2024.docx
  
  

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

• applications from Recruitment agencies will not be accepted for this role
  
  

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Tracey Sargent

Director People Services

tracey.sargent@health.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
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