
Customer Service Representative
23 hours ago
We are seeking a Customer Service Professional to support our team in providing exceptional service to clients. This part-time position is available for 4 days a week between 9am and 5pm, Monday to Friday.
About the Role
This role is pivotal in ensuring the success of our clinic performance and enhancing customer experience. As a Clinic Co-ordinator, you will be responsible for collaborating with clinicians and hearing technicians to provide quality hearing healthcare outcomes for all clients. You will learn about our products, services, competitive advantages, and government funding programs.
Your Key Responsibilities
- Provide excellent customer service to clients, ensuring their needs are met and exceeded.
- Collaborate with clinicians and hearing technicians to deliver quality hearing healthcare outcomes.
- Learn about our products, services, competitive advantages, and government funding programs.
- Apply tailored client-specific sales strategies to ensure clients receive the best possible solutions.
What We Offer
- 12-month contract, Part Time (0.8 FTE) role in an established organisation.
- Performance incentives.
- Supportive hearing care team.
- Professional development through clear career path and professional training.
- MyRewards program – offering discounts to over 300 retailers and services across Australia.
- Online wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice.
- Employee Assistance Program.
- Birthday and Christmas gifts.
Our Culture
Audika is proud to have a diverse and inclusive culture that acknowledges and respects its employees. Our values shape a supportive and encouraging environment where everyone can thrive and succeed.
Job Details
- Part-time role.
- Finance and Sales industry.
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