Salesforce Solutions Architect
1 week ago
The Salesforce Solutions Specialist plays a pivotal role in designing and configuring technical solutions on Silver Chef's core platforms.
You'll collaborate with key stakeholders to ensure that solutions are efficient, reusable, maintainable, and supportable.
Leverage Salesforce and its ecosystem of applications and integrations to deliver robust technical solutions that align with Silver Chef's objectives.
Join a team that leads and drives impactful projects and initiatives across Silver Chef's global footprint in Australia, New Zealand, Canada, and USA.
Key Responsibilities- Business Analysis and System Design – Collaborate with stakeholders to translate requirements into innovative Salesforce solutions.
- Configuration and Development – Design and configure Salesforce components, collaborate on larger solutions, and ensure quality through adherence to standards and peer reviews.
- Implementation and Testing – Support solution implementation and release activities, support testing, and end-user training.
- Maintenance and Support – Administer daily Salesforce operations, including upgrades, maintenance, and L2/3 support, while evaluating new releases to assess functionality and inform impacted departments.
- Governance and Continuous Improvements – Monitor process adherence to governance, offer improvement suggestions, provide delivery expertise, and work with stakeholders to review, track, and address maintenance and upgrade impacts.
- 3+ years' experience in configuration and support of Salesforce solutions, with a strong understanding of the platform with a focus on Sales/Service cloud.
- Salesforce Administrator Certification essential.
- Salesforce Advanced Administrator and other certifications will be highly regarded.
- Understanding of API's, Salesforce Partner Communities, and other Salesforce apps.
- Strong documentation and written communication skills.
- Experience and passion in providing exceptional support to the business.
- Flexibility and adaptability to give anything a go, roll the sleeves up, and assist when required.
- A competitive salary and a range of flexible working options to support a positive work-life balance for all our people.
- Silver Chef was ranked among the top ten in the AFR's Best Places to Work 2024, as well as the most Inspiring Workplaces in Australasia in 2024.
- We invest in your personal and professional development.
- We are a high-growth company focused on career development for our people.
- We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive, and supportive workplace.
- Silver Chef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.
- We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation, and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving, and brilliantly creative teams.
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