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Salesforce Solutions Architect

2 months ago

Brisbane, Queensland, Australia Silver Chef Full time
About This Opportunity

We are seeking a highly skilled Salesforce Solutions Specialist to join our team at SilverChef. As a key member of our technical team, you will be responsible for designing and configuring technical solutions on our core platforms.

You will collaborate with stakeholders to ensure that solutions are efficient, reusable, maintainable, and supportable. You will leverage Salesforce and its ecosystem of applications and integrations to deliver robust technical solutions that align with our business objectives.

This is an exciting opportunity to join a fast-growing, highly successful global finance business that is committed to helping our customers achieve their dreams. We are genuinely passionate about our work and are looking for someone who shares our enthusiasm and values.

Key Responsibilities
  1. Business Analysis and System Design - Collaborate with stakeholders to translate requirements into innovative Salesforce solutions.
  2. Configuration and Development - Design and configure Salesforce components, collaborate on larger solutions, and ensure quality through adherence to standards and peer reviews.
  3. Implementation and Testing - Support solution implementation and release activities, support testing, and end-user training.
  4. Maintenance and Support - Administer daily Salesforce operations, including upgrades, maintenance, and L2/3 support, while evaluating new releases to assess functionality and inform impacted departments.
  5. Governance and Continuous Improvements - Monitor process adherence to governance, offer improvement suggestions, provide delivery expertise, and work with stakeholders to review, track, and address maintenance and upgrade impacts.
What You'll Need To Succeed
  1. 3 + years' experience in configuration and support of Salesforce solutions, with a strong understanding of the platform with a focus on Sales/Service cloud.
  2. Salesforce Administrator Certification essential.
  3. Salesforce Advanced Administrator and other certifications will be highly regarded.
  4. Understanding of API's, Salesforce Partner Communities and other Salesforce apps.
  5. Strong documentation and written communication skills.
  6. Experience and passion in providing exceptional support to the business.
  7. Flexibility and adaptability to give anything a go, roll the sleeves up and assist when required.
The Perks
  1. We offer a competitive salary and a range of flexible working options to support a positive work/life balance for all our people.
  2. SilverChef was ranked among the top ten in the AFR's Best Places to Work 2024, as well as the most Inspiring Workplaces in Australasia in 2024.
  3. We invest in your personal and professional development.
  4. We are a high-growth company focused on career development for our people.
  5. We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace.
  6. SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.

We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.