
Reservations Hospitality Leader
4 days ago
Deliver Exceptional Guest Experiences as a Reservations Duty Manager
As a key member of our resort-casino and hotel team, you will play a vital role in ensuring exceptional guest experiences. You will work collaboratively with the Revenue Manager to manage the performance of the Reservations team, prioritizing tasks to minimize wait times for guests.
Your primary responsibilities will include training new employees, upskilling existing team members, and providing outstanding customer service. You will also assist with guest complaints and enquiries, while maximizing revenue through effective yield management and rate optimization.
Our ideal candidate will possess tertiary qualifications in a business-related discipline and previous experience in reservations and/or group reservations is essential. Experience with property management systems is also required.
Key skills and qualities include:
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Duty Manager
3 days ago
Townsville, Queensland, Australia beBeeReservations Full time $65,000 - $93,000Job Description:The Reservations Duty Manager is a key role in our hospitality team, responsible for managing the performance of the Reservations team. This includes working closely with the Revenue Manager to optimize telephone call and email responses, ensuring maximum efficiency and minimum wait times for guests.This role also involves training new...
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Reservations Duty Manager
3 days ago
Townsville, Queensland, Australia The Ville Full timeJoin Our Team Are you a dynamic and experienced hospitality professional looking to take the next step in your career? We have an exciting opportunity for a Reservations Duty Manager to join our team and play a crucial role in ensuring exceptional guest experiences across both The Ville Resort-Casino and Ardo. The Role The Reservations Duty Manager role...
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Reservations Duty Manager
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Townsville, Queensland, Australia The Ville Full timeJoin Our TeamAre you a dynamic and experienced hospitality professional looking to take the next step in your career?We have an exciting opportunity for a Reservations Duty Manager to join our team and play a crucial role in ensuring exceptional guest experiences across both The Ville Resort-Casino and Ardo.The RoleThe Reservations Duty Manager role includes...
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Hospitality Leadership Position
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Operational Leader
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