Delivering Exceptional Customer Experiences as a Care Package Professional

7 days ago

Adelaide, South Australia beBeeCare Full time $90,000 - $120,000

Bare Cremation

We revolutionize the funeral industry by providing an affordable and stress-free funeral service to all Australians.

Our goal is to make funerals simple and inexpensive. We are looking for like-minded individuals to join us in this journey as a Care Package Delivery Specialist.

This role is core to our promise of delivering exceptional customer experiences.

The Care Package Delivery Specialist will be responsible for:

  • Coordinating ashes returns to families in the Adelaide area.
  • Arranging direct communication with families for a personalized return of ashes experience.
  • Making sure customer experience is exceptional, including being flexible and patient with requests.
  • Contributing to content and resources provided to customers to ensure they are well-informed and supported.

This role offers autonomy, amazing career growth potential, and competitive benefits. However, the main reason you will join is because you believe in transforming an industry and making a difference in people's lives during their greatest time of need.

Key Responsibilities:

The Care Package Delivery Specialist will have a range of responsibilities, including:

  • Ashes Returns: Coordinate ashes returns to families in the Adelaide area.
  • Customer Communication: Arrange direct communication with families for a personalized return of ashes experience.
  • Customer Experience: Ensure customer experience is exceptional, including being flexible and patient with requests.
  • Content Development: Contribute to content and resources provided to customers to ensure they are well-informed and supported.
About Us:

We understand how expensive, stressful, and confusing arranging a funeral can be. That's why we created an entirely online funeral planning experience for families in need and individuals who want to prepay their funeral in advance.

Our mission is to make funerals simple and inexpensive, and we're looking for like-minded individuals to join us on this journey.

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