Delivering Exceptional Customer Experience

6 days ago


Adelaide, South Australia beBeeCustomerService Full time $60,000 - $95,000
Customer Service Professional

We are seeking a highly motivated and enthusiastic individual to deliver exceptional customer service to our commercial clients, working with an Omni Channel platform, and liaising with internal stakeholders to achieve desired outcomes.

About the Role
  • Providing top-notch customer service to our customer base of commercial clients
  • Working with the Omni Channel platform processing inbound inquiries - orders, returns, queries, services & general items
  • Liaising with internal stakeholders to attain desired results
  • Maintaining records & documents relating to customer activity
  • Contributing to continuous improvement
  • Ensuring the prompt resolution of customer enquiries and meeting of team KPIs
Key Skills and Qualifications
  • A proactive approach with strong customer focus
  • An ability to work with a range of different people & styles
  • A willingness to learn and develop with the business
  • To be a self-motivated individual with excellent communication skills
  • Good time management skills
What You Will Gain

As a Customer Service Professional, you will have the opportunity to grow and develop with a progressive organisation, work in a culture that encourages work / life fulfillment, and be part of a supportive and cohesive team.



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