Delivering Exceptional Customer Experience

3 days ago

Adelaide, South Australia beBeeCustomerService Full time $3,001 - $32,428
Customer Service Representative

Are you passionate about delivering exceptional customer service in a fast-paced environment? This role involves being the friendly face and voice of our facility, ensuring every client, staff member, and visitor receives a warm welcome and prompt assistance.

Key responsibilities include handling enquiries at the Switchboard and Enquiries Desk, responding to emergency calls, and coordinating messages and paging with care and precision. In this dynamic hospital setting, your ability to communicate clearly, act calmly under pressure, and follow established procedures will be highly valued.

This is a fantastic opportunity to be part of a team that makes a real difference in people's lives every day. If you're someone who takes pride in providing a confidential and customer-focused service, and you're ready to contribute to a high-performing and supportive team, we'd love to hear from you.

About You

  • You are a confident and capable individual who thrives in a busy environment and takes pride in delivering excellent customer service.
  • Strong communication and interpersonal skills, with the ability to remain calm and professional while resolving client concerns.
  • Proven experience in customer service and administration, including handling repetitive tasks to a high standard.
  • A positive, adaptable approach to change, with sound organisational and problem-solving skills to manage competing priorities.

Benefits

  • Flexible work arrangements, including part-time options.
  • Health and fitness benefits, including access to a discounted workplace health and fitness program.
  • Career opportunities for growth within the organisation.
  • Employee assistance program for confidential counselling and support services.

Our Commitment to Diversity and Inclusion

We are an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees.

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