Enterprise Operations Specialist

7 days ago

Brisbane, Queensland, Australia beBeeBusiness Full time $150,000 - $175,000
Business Systems Manager Job Opportunity

We are seeking a highly skilled Business Systems Manager to partner with business areas, understand their strategies and capability needs, and manage the customer and digital technology that supports them.

This role holds accountability for the initiative delivery, services, and life-cycle support specific to the Customer & Digital portfolio, including assessment of new or improved capabilities in line with Business strategies and the Technology Roadmap.

  • Work with senior managers and product owners to build a prioritized roadmap of improvements to internal systems aligned to Business strategies.
  • Provide expert product and service support and partner with internal technology teams to fulfill service obligations.
  • Support both agile and waterfall ways of working, minimizing contention between teams.
  • Coordinate the delivery of consistent and effective technology services and projects.
  • Set clear expectations and ensure KPIs are in place for all team members, linked to organizational objectives.
  • Work collaboratively with IT peers to overcome resource and other IT contention issues affecting delivery.
  • Own all internal systems for the portfolio, including future developments, in line with the Technology Roadmap.

The successful candidate will have airline industry experience, specifically in customer and digital areas, as well as experience managing enterprise operational systems, strong leadership, collaboration, and stakeholder management skills, and proven experience in portfolio management and managing projects.

Our company offers a range of benefits, including heavily discounted air travel, flexible working arrangements, discounts on travel insurance, car hire, accommodation, and experiences worldwide, and a comprehensive Employee Assistance Program.

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