Customer Service Expert

7 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time
About This Role

We're a leading provider of contact center and back office services, dedicated to delivering exceptional customer experiences for our clients.

This is an exciting opportunity to join our team as a Customer Service Expert. As a key member of our service delivery team, you will be responsible for providing high-quality service to our clients' customers.

Key Responsibilities:

  • Deliver exceptional customer service via phone, email, and other channels
  • Resolve customer complaints in a professional and timely manner
  • Meet or exceed performance targets, including first call resolution and customer satisfaction rates

Requirements:

  • Previous experience in a customer-facing role, preferably in a service environment
  • Strong communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Competitive hourly rate
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

We're looking for motivated and enthusiastic individuals who are passionate about delivering exceptional customer service. If you have a strong desire to make a positive impact on our clients' businesses, we'd love to hear from you

About Us

We're proud to be a diverse and inclusive organization, committed to fostering a culture of collaboration, innovation, and excellence. Our values include:

  • Collaboration: We believe that teamwork makes the dream work
  • Impact: We're dedicated to making a real difference in our clients' lives.
  • Passion: We're passionate about delivering exceptional service and exceeding our clients' expectations.
  • Transparency: We believe in being open and honest in all our interactions.

We're excited to welcome talented individuals like you to our team

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