Unlock New Opportunities

6 days ago

Sydney, New South Wales, Australia beBeeBusinessGrowth Full time $120,000 - $160,000

Unlock New Opportunities as a Business Growth Specialist.

About the Role

As a vital member of our team, you will play a key role in retaining and growing an existing customer portfolio by building strong relationships with small business customers and providing tailored solutions to support their growth and development.

Your responsibilities will include:

  • Managing a high volume of inbound calls and proactively reaching out to customers through structured outbound lead campaigns to foster growth among existing business clients.
  • Delivering exceptional customer service to a diverse range of clients within a team-managed portfolio, ensuring their needs are met and exceeded.
  • Driving customer retention and working closely with customers to understand their aspirations and achieve their business development and expansion goals.
  • Contributing to a collaborative team culture focused on delivering rapid and effective customer solutions.
  • Achieving performance targets across a balanced scorecard framework, demonstrating your ability to meet and exceed expectations.

To succeed in this role, you'll need to possess excellent communication skills, be able to build strong relationships with individuals or organizations, and provide outstanding customer support by understanding their needs and offering relevant products or services.

What We Offer

We're committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to discuss any adjustments you may require during the recruitment process or in the role itself.

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