Vacation Experience Manager
4 weeks ago
Deliver Exceptional Guest Experiences
As a Guest Experience Host Team Leader at Travel + Leisure Co., you will be responsible for the day-to-day operation of the front desk. This includes greeting and registering of owners and guests, providing information to local area attractions, and completing all department-related paperwork. You will also utilize communication equipment, including telephones, facsimiles, and computers, to ensure seamless guest experiences.
Key Responsibilities:
- Greet and register owners and guests
- Provide information to local area attractions
- Complete department-related paperwork
- Utilize communication equipment
Requirements:
- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated, and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system advantageous
- Ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public, and school holidays
Why Travel + Leisure Co.?
We are a value-driven organization that promotes continual growth and development for our people. Some of our many benefits on offer include:
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidized private health cover
Join Our Global Team
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
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