
Executive Retail Director
1 week ago
The role of Executive Retail Director is pivotal in executing a comprehensive retail strategy, scaling the business, and expanding presence across Australia.
Key Responsibilities- Strategic Leadership & Growth Execution
- Implement the retail growth strategy aligned with the company's growth targets and energy transition objectives.
- Drive customer acquisition and revenue growth through traditional and innovative market offerings and strategic partnerships.
- Build and scale the retail function, including hiring, developing, and mentoring a capable team.
- Drive product development and innovation, including offerings related to demand flexibility, battery integration, and solar.
- Identify and pursue new market opportunities including expansion into new geographies, industry verticals, or product lines.
- Sales & Business Development
- Lead and grow the retail sales function.
- Cultivate key relationships with large energy customers, consultants, brokers, and industry stakeholders.
- Oversee deal negotiations, tender responses, and the development of tailored commercial offerings.
- Commercial Performance
- Manage the retail Profit and Loss Statement (P&L), ensuring volume growth, gross margin optimisation, and cost control.
- Collaborate with trading, risk, and finance teams to align customer contracting with hedge strategy and compliance obligations.
- Manage credit exposure and customer payment performance.
- Customer Experience & Operations
- Oversee account management, billing, and customer service to ensure a seamless experience.
- Lead initiatives to enhance digital capabilities, customer self-service, and data-driven insights.
- Regulatory & Compliance
- Ensure full compliance with relevant legislation and regulatory frameworks.
- Represent the company in industry forums, policy consultations, and market stakeholder engagements.
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