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Cloud Support Specialist

2 months ago

Sydney, New South Wales, Australia Technology People Australia Full time
Technical Application Support Analyst

Our client, a leading Financial Services organisation, is seeking an experienced Technical Support Analyst to join their team. The successful candidate will provide level 2 support to a major platform build/migration, working across Cloud based Applications (AWS & GCP).

Key Responsibilities:
  • Provide level 2/3 project support and go-live operational readiness for the new platform build.
  • Responsible for technical support across Java based applications on AWS Cloud Infrastructure.
  • Create and implement routine tasks, daily checklists, reporting guidelines, and BCP testing.
  • Maintain all technical documentation required for operational support.
  • Comply with best practice frameworks (ITIL & COBIT).
Requirements:
  • Minimum of 5 years' experience supporting business-critical & Cloud based applications - (AWS is essential).
  • Strong background in Linux - Unix O/S, admin level.
  • Experience working on both public & private cloud infrastructure, VMware/virtualization.
  • Background experience in containerisation (e.g. Docker or K8s) admin and deployment platforms. Kubernetes.
  • Strong background in scripting, Perl, Python, or Bash.
  • Proficient in SQL and relational databases, MySQL and or PostgreSQL.
  • Strong DevOps mindset.
  • Experience in Atlassian – JIRA/Confluence.
  • Experience in non-functional testing and BCP/DR planning.
  • Exposure to Agile practices, daily scrums.
  • Experience in the ServiceNow platform – ITSM.
  • Experience in or strong understanding of financial services/domains – clearing & settlements, payment systems is highly advantageous.
  • A can-do attitude with the ability to adapt to new and emerging technology stacks.

Apply now to take on this exciting opportunity with Technology People Australia.