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About The Body Shop
We're a pioneering cruelty-free beauty brand that's been empowering people and enriching our planet for over 40 years. Our commitment to business as a force for good drives everything we do, from our iconic window posters to our vegetarian products and campaigns.
Your Role
As a Sales Consultant, you'll support the store management team in driving sales and profit within the store through exceptional customer service. You'll demonstrate and uphold our values and vision while ensuring adherence to company procedures and policies.
Key Responsibilities
- Offer expert advice to customers on our products and philosophy
- Provide an inspirational insight into our products and their origins
- Engage with customers to experience a range that suits their preferences and lifestyle
- Work collaboratively with the team to achieve sales and customer service goals
What We Look For
- Strong interpersonal skills to build rapport with customers
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts
Talent Drivers
Collaborative Skills
Personal Conduct
Commerciality
Purpose