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Technical Services Specialist
2 months ago
We are seeking a highly skilled Technical Support Specialist to join our team in Western Sydney. As a key member of our aftermarket team, you will be responsible for providing comprehensive support across our Big Truck product lines.
Key Responsibilities- Resolve technical issues and provide expert assistance via phone, email, and Teams
- Conduct training sessions and facilitate site visits, both domestically and internationally
- Collaborate with Dealer, Retail, National, and Big Truck sales teams to ensure top-notch customer service and promote product sales
- Background in trade and mechanical understanding, preferably in automotive, material handling, construction, or electrical systems
- Excellent communication skills and ability to follow instructions
- Self-managed and proactive with solid computer skills and a valid driver's license
We offer a competitive compensation package, a hybrid workplace with Monday to Wednesday in the office, and full training to equip you for success. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply.
