Senior Customer Solutions Specialist

2 weeks ago

Newcastle, New South Wales, Australia beBeeProjectManager Full time $140,000 - $180,000
Key Roles

We are looking for a professional with expertise in developing and implementing innovative customer solutions and strategic programs that enhance outcomes for all stakeholders involved in the injury recovery process.

This individual will work closely with customers, partners, and business leaders to foster a culture of excellence in customer satisfaction by providing employers with tools to prevent and minimize workplace injuries.

Responsibilities:
  • Collaborate with development and marketing teams to promote effective insurance solutions.
  • Lead specialists in managing claims initiatives and ensuring seamless customer experiences.
  • Develop and oversee budgets, schedules, ROI assessments, and adoption metrics for program projects.
  • Monitor project progress to ensure timely delivery and evaluate the effectiveness of injured worker recovery programs.

This is an opportunity for experienced project management/consulting professionals with workers compensation knowledge to contribute significantly to customer and business success.

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