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Practice Manager

2 months ago

Brisbane, Queensland, Australia ROC Consulting Full time
About the Role

This is a key leadership position within ROC Consulting to help streamline processes and set the company up for rapid expansion in the short to medium term future.

Key Responsibilities
  • Develop and implement internal systems and processes to improve efficiency and productivity.
  • Work alongside the Partners and Managers to manage workflow and improve business operations.
  • Be an active participant in the development and implementation of new software and technology to enhance business performance.
  • Be the subject matter expert on all things XPM, Xero, CAS360, and other software packages used by the company.
  • Assist the partners in the mentoring and career development of staff to ensure their growth and success.
  • Liaise with clients to ensure all queries are attended to in a timely manner and provide exceptional customer service.
  • Provide leadership to the admin team and assist in special projects to drive business growth.
Requirements
  • 6+ years of experience within Australian Public Practice, with a strong background in public practice administration.
  • Expert proficiency with XPM, Xero, CAS360, and other software packages used by the company.
  • Exceptional communication and presentation skills to effectively interact with clients and staff.
  • Exceptional time management skills to prioritize tasks and meet deadlines.
  • Ability to be a team player and work collaboratively with others to achieve business objectives.