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Key Relationships Officer
2 months ago
The Key Relationships Officer is a vital position at Wayside Chapel, responsible for fostering and managing relationships with key supporters, including those who have left a gift in their Will and donors within the mid-value portfolio.
This role plays a crucial part in building and sustaining relationships, honouring and amplifying the generosity of our supporters, and fostering a community united in its commitment to our vision of love over hate.
Key Responsibilities- Develop and implement long-term bequest and mid-value strategies to increase revenue and supporter engagement.
- Engage in high-volume telephone conversations and participate in face-to-face meetings and tours to steward key Wayside supporters.
- Support the management of the supporter journey for existing and new bequestors and mid-value supporters, ensuring consistency in communications with the guidance of the Fundraising team.
- Collaborate with the Fundraising team on collateral development and event planning.
- Implement strategies to leverage appeal and survey communications to attract new bequest and mid-value prospects.
- Manage correspondence related to bequests, including liaising with solicitors and providing appropriate follow-up and acknowledgments to families.
- Experience in relationship fundraising, ideally across mid-level or bequest programs.
- Experience delivering results with limited budgets within a charity or in a sales or business development role.
- Exceptional relationship management skills with demonstrated experience fostering relationships with a wide range of stakeholders to achieve mutually beneficial outcomes.
- Excellent verbal communication skills with the ability to engage donors effectively over the phone, as well as experience in conducting engaging and informative tours and events for potential and existing supporters.
- Time management, analytic and problem-solving skills, and the ability to manage multiple projects with competing timelines.
- Proficiency in MS Office (Word, Excel, PowerPoint and Outlook) and Salesforce.
- Demonstrated ability to work collaboratively as part of a team and on an independent basis.
Wayside Chapel is a place where you can bring your whole self to work. We celebrate diversity and inclusiveness, and it is a place where you can make a real difference in the lives of others.
At Wayside Chapel, we offer a range of benefits, including not-for-profit salary packaging, five weeks of annual leave, a blended work model, an inclusive paid parental leave policy, an unlimited EAP program, and learning and development opportunities.
