Athletic Products Specialist

2 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $40,000 - $53,000
Product Expert

We are seeking a motivated and enthusiastic individual who shares our passion for athletic sneakers and apparel. As a Product Expert, you will play a key role in providing exceptional customer service and ensuring high levels of customer satisfaction.

Key Responsibilities
  • Develop in-depth knowledge of all products offered and stay up-to-date on the latest trends and releases.
  • Deliver outstanding customer experience by being knowledgeable and approachable, with a focus on meeting individual customer needs.
  • Maintain personal and productivity goals, with a focus on sales performance and customer satisfaction.
  • Engage customers through open-ended conversations to assess their needs and provide tailored product recommendations.
  • Collaborate with coworkers to achieve operational expectations and maintain awareness of all product knowledge.
Requirements
  • 0-3 years of retail experience.
  • Ability to learn and share expertise of products and trends to fit customer's needs.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Initiates completion of tasks or activities without necessary supervision.
  • Flexible availability - including nights, weekends, and holidays.

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