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Operations Coordinator Specialist

1 week ago

Brisbane, Queensland, Australia JB Hi-Fi Limited Full time
About the Role

The Operations Coordinator will contribute to delivering exceptional customer service, maximising profitability, and enhancing efficiency through the Operations Team.

Key responsibilities include prioritising tasks, coordinating the operations team, ensuring policies and procedures are followed, compliance is ensured, and efficiency is maximised.

  • Prioritising tasks and coordinating the operations team to operate a highly efficient back of house, adhering to procedural control measures.
  • Managing stock flow including inbound goods processing, returns processing, transfers, and invoice management.
  • Providing excellent customer service and effectively handling customer complaints and queries.