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Digital Payments Product Owner
2 months ago
This is an exciting opportunity to join the Commonwealth Bank as a Product Owner for Digital Payments, where you will be responsible for leading the delivery of digital payment experiences across the Comm Bank App and Net Bank.
Key Responsibilities- Take ownership of the product roadmap for digital payment experiences, with a focus on building once, using many.
- Lead the delivery of digital payment experiences, inspiring your team from ideation to execution and beyond.
- Understand the business technology strategy and build experiences aligned to the future vision and capability, ensuring resiliency and availability.
- Act as the voice of the business and customer, translating their needs for the team to coordinate a 'one-team' approach to problem solving.
- Provide clear lines of communication with stakeholders on the product roadmap and prioritization decisions.
- Identify, articulate, and manage risks and compliance across streams of work.
- Incorporate design thinking and analytics to inform product design.
- Lead and develop the product roadmap, engaging with senior stakeholders and business units to manage the delivery of the product roadmap.
- Lead the squad day-to-day to deliver change and lifecycle activities.
- Maintain a healthy prioritized backlog to deliver business and customer outcomes.
- Manage senior business and technical stakeholders to ensure prioritization is understood and agreed to.
- Manage the squad's performance to defined objectives, including OKR tracking.
- Be accountable for addressing impediments, driving decisions, and resolving escalations.
- Understand how to measure experience initiatives, using data and insights to inform optimization and future opportunities.
- Strong experience as a Product Owner with a clear knowledge of payments and experience leading the delivery of digital payments experiences.
- Financial services experience preferred.
- Experience designing and executing digital experiences to deliver business and customer value.
- Deeply passionate and curious about the ways customers interact with different channels, and champion the voice of customers at every possible chance.
- Will apply a strong level of pragmatism to balance strategic initiatives with keep-the-lights-on work.
- Are passionate about building digital payment experiences and driving the next evolution of digital architecture.
- Experienced in defining product roadmaps and delivering product vision.
- Proven experience influencing work and priorities through stakeholders.
- Proven experience leading teams.
- Experience with Agile methodology, working within an Agile Matrix would be ideal.
- Prior experience as a product owner in this space would be highly desirable, but not a must.
