Retail Growth Leader

1 week ago

Sydney, New South Wales, Australia beBeeStrategic Full time $180,000 - $250,000
Lead Retail Growth Manager

Potentia Energy is a dynamic joint venture driving Australia's energy transition. Our company portfolio includes 9 operating plants (over 800 MW of solar and wind) across Australia, with a development pipeline of over 8 GW. We are guided by core values — Collaboration, Authenticity, Responsibility and Excellence — and work closely with local communities, partners and customers to contribute to a cleaner, more sustainable future.


The Role

You will lead the execution and operational performance of the retail business, focusing on acquiring, servicing, and retaining commercial and industrial customers. This pivotal leadership role will execute an ambitious growth strategy, scale the retail function, and expand our presence across Australia. You will build and lead a high-performing team across sales, account management, and retail operations.


Key Responsibilities
  • Progress and implement the retail growth strategy aligned with the company's growth targets and energy transition objectives.
  • Drive customer acquisition and revenue growth in the C&I segment through traditional and innovative market offerings and strategic partnerships.
  • Build and scale the retail function, including hiring, developing, and mentoring a capable, motivated, and performance-driven team.
  • Drive product development and innovation, including offerings related to demand flexibility, battery integration, and solar.
  • Identify and pursue new market opportunities including expansion into new geographies, industry verticals, or product lines.

Sales & Business Development
  • Lead and grow the retail sales function.
  • Cultivate key relationships with large energy customers, consultants, brokers, and industry stakeholders.
  • Oversee large deal negotiations, tender responses, and the development of tailored commercial offerings.

Commercial Performance
  • Manage the retail P&L, ensuring sustained volume growth, gross margin optimisation, and disciplined cost control.
  • Collaborate with trading, risk, and finance teams to align customer contracting with hedge strategy and compliance obligations.
  • Manage credit exposure and customer payment performance in coordination with the finance function.

Customer Experience & Operations
  • Oversee account management, billing, and customer service to ensure a seamless and differentiated customer experience.
  • Lead initiatives to enhance digital capabilities, customer self-service, and data-driven insights.

Regulatory & Compliance
  • Ensure full compliance with relevant legislation and regulatory frameworks.
  • Represent the company in industry forums, policy consultations, and market stakeholder engagements.

Skills and Experiences

Selection Criteria

  • 8+ years' experience in the Australian energy sector, with experience in leadership roles in electricity retail.
  • Proven experience leading C&I market strategy and delivering strong growth outcomes.
  • Strong track record of managing high-performing teams across commercial and operational domains.
  • Deep knowledge of retail energy pricing, contracting, customer lifecycle management, and regulatory requirements.

Benefits

We offer flexible working hours, health and wellbeing initiatives, learning and development opportunities, and an Employee Assistance Program.


Diversity & Inclusion

We foster diversity of thought and equal opportunity, and do not tolerate discrimination.

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