Luxury Health and Wellness Club Manager

Rare opportunity to join a visionary health and wellness brand
- Serious growth and development opportunity (global expansion plans)
- Work in an exclusive, private club prioritising the holistic well-being of members and guests

This leading luxury lifestyle group has partnered with a renowned expert in the real estate and lifestyle industry, shaping the urban landscape and redefining luxury living. Founded in 2013, this design-focused brand has become a driving force in innovative architecture and curated lifestyle experiences. With a portfolio exceeding $10 billion, the brand has established itself as a key player in Australia's luxury lifestyle and design scene.

Notably, the group has recently ventured into wellness and requires a Luxury Health and Wellness Club Manager to play a key role in the leadership team for their world-class, private, luxurious new Toorak location. This club is the most luxurious location that the group have created yet; membership numbers are limited and the services offered are unlike anywhere else in Australia. It's not just a gym, it's a second home. A sanctuary for the body and mind. Creating community and connection, mindfulness, movement, strength, fitness, recovery, nutrition, and personal care.

The Luxury Health and Wellness Club Manager role is responsible for the entire management of their high-end Toorak offering. End-to-end responsibility for the commercial success of the club, experience of members and guests, membership retention and acquisition, people leadership and operational management (including H&S).

What's in it for you?
- Competitive compensation package with the opportunity to contribute to and share in the commercial success of the club.
- Be a key player in shaping the direction and success of a new wellness brand for a highly successful group.
- Extremely rare opportunity to join the leadership team for a group that will expand into global markets.
- Take a strategic lead in growing revenue, managing costs effectively, and developing a culture of innovation.
- Create an environment where success is celebrated, and skills are honed.
- Work in an exclusive, private health and wellness club, prioritising the holistic well-being of members and guests.

Responsibilities:

• Take full responsibility for the success of the health club, ensuring a holistic approach to health and wellness.
• Prioritise and enhance the experience for both the team and members, fostering a sense of community and connection.
• Manage and monitor daily, weekly, and monthly business KPIs, ensuring the club's commercial success and operational excellence.
• Inspire and lead your team, fostering a culture of improvement, development, and collective goal achievement.
• Drive revenue growth across memberships and guest services.
• Proactively manage supplier arrangements to ensure top-quality products at competitive rates.
• Ownership over the P&L, with a keen understanding of key commercial drivers, opportunities, and risks.
• Create and sustain a culture of innovation, enablement, and high performance.

Requirements:

• 5-6+ years of relevant management experience in a luxury, high-end, boutique hotel or private all-inclusive spa.
• Operate consistently with the organisation's code of conduct and values.
• Conduct yourself in a manner that upholds the organisation's reputation and respect.
• Proficient in managing all aspects of a Profit & Loss statement.
• Ability to curate exceptional experiences, making individuals feel valued.
• Genuine, honest, and operating with integrity, with a focus on team success and development.
• Excellent communication skills at all levels, with the ability to explain concepts eloquently.
• Perceptive, inquisitive, and forward-thinking, staying updated on health and wellness trends.
• Committed to personal and team development, driving continuous improvement.