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Branch Manager, Smithfield Qld
2 months ago
The Branch Manager will lead a team of banking professionals to provide exceptional customer service and drive business growth in the region.
Key Responsibilities:- Achieve customer acquisition, service, and retention for banking products and services.
- Demonstrate a digital mindset to educate customers and stay up-to-date with industry trends.
- Recruit, develop, and retain a high-performing team of banking professionals.
- Lead, train, coach, and motivate the team to achieve business objectives.
- Design, implement, and monitor an effective business plan to drive revenue and growth.
- Instill a culture of continuous improvement and innovation within the team.
- Manage the region to meet audit, quality, and compliance objectives.
To succeed in this role, you will ideally bring:
- Leadership experience in a banking environment.
- Demonstrated experience in delivering exceptional customer service.
- Experience in developing, leading, and coaching high-performing teams.
- Experience in roles requiring growth and retention of a customer base.
Australia And New Zealand Banking Group Limited is a leading banking institution committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require.
