Service Desk Coordinator
1 week ago
**Job Title:** Service Receptionist
As a valued member of our team, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to handle phone calls and resolve enquiries in a professional manner.
You will also be responsible for accurately processing service bookings in our system and submitting special purchase orders in collaboration with the service department. Additionally, you will provide administrative support as required.
**Key Responsibilities:**
- Attend to phone calls and resolve enquiries professionally
- Accurately process service bookings in the system
- Submit special purchase orders in collaboration with the service department
- Provide administrative support as required
**Requirements:**
- Experience in admin, reception, and/or customer service roles
- Customer-first mindset with excellent communication and interpersonal skills
- Strong ability to organise and manage time in a busy environment
- Exceptional attention to detail and general computer proficiency
**What We Offer:**
- Generous above-award hourly rate
- Great employee perks
- Legendary annual company galas and family picnics
- Diverse organisation offering development and internal promotion opportunities
- Extensive Employee Assistance Program supporting your wellbeing
**About Us:**
We are a highly recognised and top-performing dealership operating since 1963. Our commitment to an exceptional customer experience is unmatched, and we pride ourselves on providing an excellent working environment and enviable culture. At our company, we believe our people are our greatest asset and strive to foster a workplace culture built on safety, mutual respect, and shared success.
Whether you're just starting out or looking to take the next step in your career, we offer a place where you can truly thrive – professionally and personally.
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