Customer Service Professional

6 days ago

Kurrajong Heights, New South Wales, Australia beBeeAdministrative Full time $32,380 - $35,528
Job Opportunity

We are seeking a dedicated professional with experience in customer service and administration to fill our Receptionist position.

The successful candidate will be an active member of their church and subscribe wholeheartedly to the school's Statement of Faith.

Our reception desk is the first point of contact for students, families and visitors. It is also a hub for staff and parents.

  • Interactions will be via telephone, email and face-to-face in an often hectic environment.
  • Key responsibilities include immediate interactions, including basic health care and First Aid.
  • Another important component of this role is the management of First Aid systems, including keeping accurate and up to date student medical records and assisting staff in preparing First Aid and medications for camps and excursions.

This role will report to and be supported by the Office Manager. Hours will generally be from 8:30am – 4pm, 5 days per week, 40 weeks per year, during school terms.

Essential Skills and Qualifications
  • Proficient in Microsoft Office and familiar with Google Docs.
  • Confident in engaging with new computer systems and software.
  • High levels of discretion in handling confidential information.
  • Excellent written and verbal communication skills.
  • Empathy and confidence in interacting with parents, teenagers and young children.
  • Ability to collaborate with other Admin staff.
  • Flexibility, and the ability to calmly prioritise in a hectic environment.
  • Commitment to a support role that can be both demanding and mundane.
Desirable Skills
  • Prior experience in a school or medical administration role.
  • Knowledge of Edumate (school system database).

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