Certified PKI Training Specialist

1 week ago


Melbourne, Victoria, Australia DigiCert Full time

Company Overview

DigiCert is a leading global security authority that has revolutionized the digital trust industry. Our innovative approach to encryption has earned us the trust of major e-commerce brands, cloud providers, and even small medical devices.

Job Description

We are seeking a dynamic and experienced Senior Technical Trainer to design and develop our 'Technical Professional' and 'PKI Architect' certification programs. As the trainer, you will be responsible for delivering training sessions to internal staff, partners, and customers on our public key infrastructure (PKI) products and services.

Responsibilities

  • Analyze training needs through a thorough needs assessment process, consulting with key stakeholders to identify performance improvement opportunities.
  • Collaborate with subject matter experts to design, develop, and maintain learning content, including instructor-led and self-paced eLearning training on DigiCert products and services.
  • Facilitate online and live instructor-led training sessions for DigiCert internal staff, partners, and customers.
  • Act as project leader in managing deliverables, schedules, and overall implementation of programs.
  • Create complex virtual lab environments that support our virtual, instructor-led training offerings.
  • Contribute innovative approaches to field enablement by keeping current with new learning methods and technologies.

Requirements

  • 3-5 years' experience working with enterprise PKI deployments, implementations, certificate enrollment automation, and issuance methods, certificate templates, users/customers, and troubleshooting.
  • Bachelor's degree in Information Technology or relevant work experience or CompTIA A+, CompTIA Network+, and CTT+ certifications.
  • Cloud-hosted virtual IT labs (VMWare, CloudShare).
  • MS Office (Word, PowerPoint, Excel).
  • Learning Management Systems (Moodle).
  • eLearning Content Development Tools (Articulate Rise, Adobe Captivate).

Compensation

The estimated annual salary for this position is $80,000-$110,000, depending on location and experience. Generous time-off policies, top-shelf benefits, education, wellness, and lifestyle support make this a great opportunity to grow your career at DigiCert.


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