Digital Trust Solutions Expert

1 day ago


Melbourne, Victoria, Australia DigiCert Full time

At DigiCert, we are a leading global security authority that is revolutionizing the industry with our innovative digital trust solutions. With our encryption trusted by major e-commerce brands, top cloud providers, and entire country financial systems, we help companies put trust to work in the real world.

We are seeking a dynamic and enthusiastic Senior Technical Trainer who will be responsible for designing and developing DigiCert's 'Technical Professional' and 'PKI Architect' certification programs. As the Senior Technical Trainer, you will create training content, deliver instructor-led sessions, and act as a project leader to implement these programs effectively.

Key Responsibilities:

  • Analyze training needs through a comprehensive needs assessment process, consulting with key stakeholders to identify performance improvement opportunities.
  • Collaborate with subject matter experts to design, develop, and maintain learning content, including instructor-led and self-paced eLearning training on DigiCert products and services.
  • Facilitate online and live instructor-led training sessions for DigiCert internal staff, partners, and customers.
  • Act as a project leader in managing deliverables, schedules, and overall implementation of programs.
  • Create complex virtual lab environments to support virtual instructor-led training offerings.

To succeed in this role, you will require:

  • 3-5 years of experience working with enterprise PKI deployments, implementations, certificate enrollment automation, and issuance methods.
  • Bachelor's degree in Information Technology or relevant work experience and certifications such as CompTIA A+, Network+, and CTT+.
  • Proficiency in Cloud-Hosted Virtual IT Labs (VMWare, CloudShare), MS Office (Word, PowerPoint, Excel), Learning Management Systems (Moodle), and eLearning Content Development Tools (Articulate Rise, Adobe Captivate).

This is an exceptional opportunity to join a global leader in delivering digital trust solutions. We offer a competitive estimated salary range of $120,000 - $180,000 per year, generous time off policies, top-shelf benefits, education, wellness, and lifestyle support.



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