
Room Ambassador
3 days ago
We are seeking a skilled and enthusiastic Hotel Attendant to join our team. As a key member of our hospitality staff, you will be responsible for ensuring that hotel rooms/suites/apartments are always welcoming and fresh for guests after a busy day at work.
- Maintain high room standards, adhering to established housekeeping procedures.
- Provide exceptional customer service by assisting guests with their needs, such as providing extra amenities or directions.
- Keep supervisors updated on room service progress and alert them to any repairs needed.
- Ensure a safe working environment by following safety protocols and wearing protective equipment when required.
- Contribute to minimizing waste by maintaining supplies and amenities.
- Reunite lost items with their owners and log found property.
- Adhere to hotel policies and communicate effectively with other departments.
To succeed in this role, you will need to possess:
- Physical fitness, as this is a physically demanding position.
- Strength to lift, push, and pull moderate weights.
- Literacy skills for reading, writing, and basic communication.
- Flexible attitude to shifts, including rotating rosters.
- Australian work rights.
- Taking pride in customer service and being respectful and accountable.
About You:
If you have a friendly and enthusiastic attitude, with positive involvement and interaction with both guests and hotel teams, we would like to hear from you. Our ideal candidate will have a passion for delivering exceptional customer experiences and a commitment to maintaining high standards of cleanliness and organization.
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