Crowne Meetings Coordinator

2 weeks ago

Canberra, ACT, Australia Crowne Plaza Hotels & Resorts Full time

Ready to show our guests you mean business? We're searching for a new Crowne Meetings Coordinator to facilitate and organise our meetings and events. Acting as a brand ambassador, you'll make every interaction between planners, hosts and meeting attendees feel effortless. This is a part time role, working 3 days per week, with the potential for more hours to be added in the future.

Every day is different, but you'll mostly:

- Co-ordinate the allocation of space for the conference and events and create detailed and accurate Banquet Event Orders (BEO) for distribution to the operational teams
- Prepare and distribute daily amendments and weekly new BEOs to relevant departments
- Meet and greet of key clients on site at arrival / departure as required (sometimes outside of core hours)
- With the support of the Crowne Meeting Director resolve client requests and concerns in a professional and sensitive manner working towards a sustainable solution
- Conduct site inspections, attend competitor site inspections and monitor competitor activity
- Conducting pre-event and post-event meetings to continually improve the client experience
- Ensure our client experience is successful and memorable and act as a brand ambassador throughout the client journey

What We need from you:

- Excellent communication and strong interpersonal strong skills
- Experience in a hotel, catering setting or related field
- Must have full working rights for Australia

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

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